Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Really good surgery

Telephone calls and face to face appointments are available when they are needed and I've found the telephone calls have addressed the issues I've had and the doctor gets back to you quickly. Its a shame they've lost their female GP as there are times when I would prefer to see a female GP. I've not had to wait long on the phone and I've had fairly good continuity with the doctor I've been seeing.