Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


I have to validate the need to be seen

I have found there to be more of a barrier to get in to see the doctor these days. My husband had a heart attack a year ago and I do now feel vulnerable and insecure, I now have a fear that there will not be good care available quickly to me or my husband when needed. My husband had to be sent to Papworth from the hospital as an emergency, but just feel that things could have been picked up quicker if we did not have to wait so long beforehand. I just feel that we have to validate the need before we can be seen face to face.