Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Staff are good

I've been able to get appointments through the triage process when needed and although most are with the nurses that is appropriate. I have blood tests on a regular basis and these are quick and easy to arrange too. Econsult also prevents having to come to the surgery unnecessarily and is a good tool to use with quick on the day responses. I do my prescriptions online and never have any issues getting what I need either.