Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Very good

The triage bit is great. I called on Monday, had a discussion with a GP and was given an appointment today which is Wednesday. I have so much confidence in the staff especially the Advance Nurse Practitioner. The reception team are lovely and polite, I couldn't ask for better from a surgery. The dispensary team are also very good and medication is available when it's needed and any issues sorted by them.