Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


All good

I arranged my appointment in advance with the reception team as I'm visiting on a regular basis at the moment. I did prefer the open surgery that used to run but I don't use the surgery much and when I have I've been able to get the appointments when I've needed them. I've had good explanations and support from doctors recently which I appreciate.