Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Very good

Never any problems when calling the surgery, the call backs from GPs are quick and other staff are friendly when chatting to them. You can have a balanced discussion with them and the support is good. I like to see the same doctor but equally happy to see someone else if they are not here. The dispensary staff are also good and I can get my meds when needed. I've not had many problems parking but it can be tight at times.