Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


I cannot fault the service provided

I cannot fault the service provided at the Health Centre from first contact with the reception staff, the doctors and the pharmacy staff. Having the sit and wait service in the mornings and the appointments in the afternoon means I have never had to wait to see someone when I have been ill.