Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Open session doesn't work for me

The open session in the morning doesn't really work for me as you have to wait so long. You're in a queue but you're given an appointment when its busy. When you have to visit regularly you have a lot of waiting to do. There's some lack of organisation. I recently had an appointment which needed a follow up blood test but no one was available so I had to have yet another appointment on another day rather than just doing it there and then.