Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Can't always get in

Difficult to get appointments in the afternoon especially for specific doctors, you can't always get in in the morning. The area the surgery covers is very large and there are too many patients. My doctor is remarkable, she just keeps going until she identifies the problem. I'd prefer this system was kept but having advanced appointments doesn't always work as you are better by the time you get to your appointment.