Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bildeston Health Centre


Like the morning sessions

I really like the drop in sessions where you are sure to be seen and the surgery is very friendly and you are actually known by staff rather than just being a patient. It would be good if the list of doctors working that day could be put back on reception desk so that you can choose who to see before being asked. Staff are good at explaining things and helpful when dealing with you. There are only two disabled parking bays which does make it difficult for me and I often have to arrive extra early just to get a space.