Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Staff good

I really like the walk in system in the mornings as it allows you to be seen. Reception staff are helpful and approachable and the attention from doctors is very good, they're not patronising at all. It would be nice to have a drinks machine as you can wait at times for the appointment but the walk in system in place is great and works very well.