Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


You will see a doctor

The main thing is that you can walk in in the morning and see a doctor, you may have to wait but that's not a problem. I try to use the morning sessions, most of the time you can see the same doctor which is good but I'm happy to see the others when they're not available. Staff are very polite, helpful and friendly which is also good.