Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


It's a good surgery

I'm confident that I will be seen whenever I need to be seen. If you can't see your own GP you can always see someone else. Having both the open morning session and the afternoon appointments works really well and I like that can get blood tests and pickup medication from the surgery. Referrals to the hospital are done quickly and staff are great . Doctors always call you back when they say they will and reception staff are friendly and helpful when speaking with them. The system in place works so well, Ive been at other surgeries and this is so much better.