Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


They listen

They listen to you and are always very friendly. The appointment system works really well and you know that even if you have to wait you will be seen. There is pressure on the doctors but you can get other appointments if needed. I've had no problems with getting medications but it would be great to have toys for children to play with while they are waiting.