Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Like the continuity

It's good to know that you can come any day and will always get an appointment. I really like the continuity and get to see the same doctor each time. Staff are good at communicating and explaining issues, very helpful. The system in place works well and I generally only use the morning sessions. Getting other types of appointment is the same and it's really clear when you will be next with the numbers used.