Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


They do everything well

I always use the morning sessions and can see the same doctor and this is really important to me as they know me well. They do their best, a few more doctors would reduce waiting times but it works well. Staff are very good at explaining and engaging with you. I'm very satisfied with the treatment we get and the people we see