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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre



Saved my life on two occasions.

Surgery doctors and nurses gave me sound advice and check-ups following an out-of-hours 111 TIA trip to hospital followed on a later occasion when I was rushed to hospital FROM THE SURGERY when its nurse practitioner discovered a 70/45 blood pressure reading, triggering the onset of sepsis revealed when my cellulitis-infected right leg swelled ankle to groin while awaiting the ambulance.

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