Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


A little frustrating

I find it a little frustrating that it's not as easy to have an appointment with a doctor in person as it was but referrals that have been made recently have all happened well. I just feel that if my GP actually saw me they'd realise how much my condition has deteriorated. Overall though I'm happy with the care but would like a face to face appointment more easily.