Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Incredibly impressed

Since moving to this surgery we've been incredibly impressed with every contact from reception through to the doctors, they've all been great. We struggled at our last practice to get issues addressed but here it has been a totally different experience, they've been so helpful and have really treated us holistically, especially my husbands many conditions. It's the small things they do that make such a difference, I asked for some information and the doctor printed it off straight away for me.