Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bildeston Health Centre


Good but miss how it was

All staff including reception staff are kind and helpful. There is now more of a delay to be seen now so it's not so convenient as you have to speak to a GP before being given an appointment and you can't just pop down for advice. The pharmacy call to let me know if my normal medications are not available which is really great.