Bluebird Lodge
Feedback Rating
Based on 11 reviews
Reviews (11)
Good level of care until you leave.
Rehabilitation
October 2, 2024
(My parents) care had been good until they were waiting to leave, they were taken out of room and put in a room which they reckoned resembled a store room. Considering they had just had a hip op they have been left in a wheelchair for 4 hrs, they're cold and bored and their hip is working. Food also left a lot to be desired, they commented numerous times how awful food was and how hungry they were....we've had to take in crisps and cakes to fill them up.
Kind, supportive and professional
Rehabilitation
September 23, 2024
My mum's been in Bluebird for 2 weeks and has been treated with respect and kindness. Despite a strike happening whilst there, the staff have managed very well.
Great care
Weekend dressings clinic
July 24, 2023
I come here regularly for my ulcer to be treated, the staff are great and are so nice and friendly, they explain everything well.
Lovely staff
Weekend dressings clinic
December 2, 2022
The staff are lovely and can't do enough for you. I have regular weekly visits and they have been so great.
Care plan not followed
Rehabilitation
October 15, 2021
I stayed at Bluebird Lodge following an operation but the care plan wasn't really followed and 6/7 days after arriving virtually no physio had been done so i decided to go home.
Excellent care
Weekend dressings clinic
August 12, 2020
My husband attended the weekend dressings clinic and was very well looked after by the excellent nurses
Good physio and care
May 13, 2019
After a stay in hospital I went to Bluebird lodge for rehab. They really helped with physio and the care wa good
Care in general could do with improvement.
November 20, 2017
Lack of personal care. No rehab provided for stroke patients. Lift broken so unable to go outside in wheelchair.
difficult assessment process
Occupational therapy.
July 4, 2017
Originally occupational therapy were assessing at Bluebird Lodge rather than in patients own homes which was problematic when brand new wet rooms were required.They did agree to visit homes to enable a better assessment to take place
Warm and friendly
February 5, 2016
I have only praise for the physiotherapist who has been working with my daughter. She has given her self confidence back and also worked with her to get her mobility back. The physio has been patient and kind. I can't thank her enough. All the staff at Blue Bird Lodge were friendly and helpful. It has a lovely warm and friendly atmosphere.