Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

BMI St Edmunds Hospital


Much quicker procedure

I was referred to BMI from West Suffolk Hospital and this meant that I had the procedure much more quickly than would have otherwise been the case, which was good. The food wasn't great but I was told that was due to a change of supplier. The older nurses weren't friendly because I was NHS funded but the younger were ok