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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Boots Opticians, Bury St. Edmunds (Cornhill)



Poor information when booking appointment

Booked an appointment for contact lens check and eye test. Was given appointments for both on the 19/12/15. When talking to the optician after the eye test he said that I needed another eye test after I had been wearing glasses to get a more accurate assessment or I could take the prescription from the present check and risk it would be OK. So pay for another test or take a chance. And they failed to phone me about the contact len costs, only getting in touch after I chased them. Should have gone to specsaver!

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