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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Boots Pharmacy, Ipswich (Tavern St)



Rubbish yet again

My prescriptions which I order myself are sent electronically to boots. I have never received a text from them in anything less than 5 days. Went in yesterday after 6 days of waiting and they hadn’t even dispensed it. One time recently I went in after 2 weeks and they hadn’t even printed it out. I asked why it takes so long and the pharmacist says it is just one of those things. I shall be changing my pharmacy.

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