Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Can't fault the surgery

The children are seen immediately and I feel that the triage process is a real bonus as it means you don't have to come in for everything. The phones are busy but I tend to use econsult to avoid them but you can't use it for the children and it would help if you could even if it was just for their prescriptions.