Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Botesdale Health Centre


Econsult works well

The phones are busy but econsult works very well as an alternative and the care received at the surgery is very good. At time one member of the reception team can be a little less friendly but it's not all the time and it must be a difficult job. In my job we have these small amplifiers attached to our windows so when talking to people we can hear what they are saying and the same for them. This could be added to the windows at the surgery to help hear what receptionists are saying.