Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Vaccinations done well

I've not needed appointments much. I waiting for a new date for a medication reveiw as its been postponed a couple of times so far. I submitted a weeks worth of BP readings and it would be nice to get an acknowledgement from the surgery that they have received them. Its a very busy surgery but does tend to work well. It would be better if patients were trusted to identify if they need to be seen as the impression at the moment is that GPs don't particularly want to see you when you speak to them.