Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Good staff

There are no problems getting appointments, its all very good and works well. They are under a huge amount of pressure but staff are polite and apologetic when they can't help as quickly as they'd like and they do all they can to squeeze you in. They explain issues well and doctors and nurses are very helpful, kind and so understanding.