Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Efficient staff

I cannot fault them. I find the staff are efficient, front desk to the doctors and nurses, they all seem to be professional in the way they are. There seems to be a different appointment process to the way it used to be but at least you get to be seen even though there can be a 3 day wait. Its certainly better than where I used to live out of the county.