Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


A good surgery

I'm finding the surgery to be good. Staff have good conversations with me and provide good explanations and plans. for ongoing issues I would prefer to see the same doctor more often but overall I've found econsult quick and efficient to get appointments. I also phone but they are busy so come down to the surgery to arrange things too. The staff always seem nice and friendly which makes all the difference.