Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Brilliant

Absolutely brilliant. I prefer to see someone specific and can do this and I'm having appointments with the same doctor as they are arranging the appointments each time I see them. It gives me confidence seeing them and the support provided is great. The phones are busy but I only waited 10 minutes the other day. The dispensary is busy and queues do form so the shelter is a great addition especially when it's raining, much more pleasant.