Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


All good

It's all fine to get appointments and although I don't visit the surgery much I have no problems getting annual review appointments and the blood test when needed. The surgery are proactive and send a text messages to ask me to arrange appointments so its nice and easy. Staff have been great and explain things well. From time to time there are delays with medications but you can see how busy they are.