Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Very good

I'm pleased with the surgery. There are not many advance appointments but on the day appointments are fine to get . The care navigators discuss the issues well and are willing to help make sure you see the right person. I was very pleased for the end of life support our family received , the doctors were great. My diabetic care has also been very good with regular monitoring by the nurses. It would be great to have the option to book appointments online.