Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Really good

I've been at this surgery my whole life and it's always been great. I ring up on the day and get appointments and even when there are difficulties like no blood test being available in the time frame needed they sort it out quickly and find another member of the team that can do it instead. I'm not so familiar with the staff now as don't come very often but they've all been very helpful when I do see them and they react quickly. Prescriptions can take time but that can't be helped.