Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Botesdale Health Centre


Very good

Even though when I last called the surgery for an appointment I was 23rd in line I was speaking to a member of the team with in 10 minutes and had then received a call from the paramedic in a further 5 minutes. After speaking to them I was then asked to come straight down to the surgery to be seen, which I was very pleased with. I also like that I can get blood tests at the surgery and don't have to go further afield for them.