Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


Staff good

The staff are good but at times you do need to proactively ask for information as it is not always forthcoming. I do have a bit of an issue getting information in a large print and that means I need to ask someone to read letters etc to me. It's not just at the surgery, it's the hospital too.