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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Botesdale Health Centre



Difficult to get through in the morning

Its easier to go to the surgery to get an appointment rather than try and get through on the phone. You can't always get an appointment when you need one and losing the pharmacy means you can't talk to them for advice any more.

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