Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Botesdale Health Centre


They have always been brilliant

If I need an appointment I 'phone into reception. There is a triage system and it works very well, directed to right person service which may well not be my GP. My whole extended family is registered there. They (the practice) have always been brilliant, can't fault them at all. When my mum died a few years ago my doctor called me to check that I was doing ok-fantastic.