Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bridge House Dental Practice


poor - lack of information

I went to the dentist for a check-up. The dentist cleaned my teeth without telling me that I would need to pay for it. I was an asylum seeker at the time and did not have the money to pay the bill. So I did not pay. As I did not pay, they blacklisted me