Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bridge Road Surgery


Send an image to the practice.

I was asked to send a an image to the practice regarding something that I am concerned about medically. asked the practice a question. where do I upload the image on their site, the usual reply came back their are no appointments the surgery is fully booked...I DONT WANT AN appointment.. Some help with uploading an image is al I was this seems to be the standard response whenever you ask a question after 11:00am.