Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bridge Road Surgery


Really good service from the Practice

I have been a patient of Bridge Road Surgery for over 40 years. There have been several GP's, Nursing Staff etc and Admin staff change over the years. As time has gone by the Surgery Staff attitudes have changed and they are much more accommdating and kind. However saying that, I have never had any issues with BRS, they have always been there for my family and I.