Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bridge Road Surgery


Overall good

Overall a good surgery. One thing I feel they should consider is that if the GP asks to see you in a week, that the GP can book you in or give you a card to give to reception so that they know it's OK to do that. Rather than having to remember in a weeks time that you have to call.