Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bridge Road Surgery


Bloods at the surgery is more difficult

Having regular monthly blood tests used to be much easier at James Paget or Lowestoft hospital. The last time I came to the surgery they had to try 6 times before getting blood out. The girl was very frustrated. A different person did it the next time and it was much quicker. Having them as regular as I do trying to tie in the appointment with medication changes can be difficult to coordinate.