Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bridge Road Surgery


Calling after 2pm-No GP's

If you miss the morning surgery slots, you are asked to call again at 2 pm, so far though no GP has ever been available. It seems that there are only Nurses working in the afternoon. I feel asking 'is it an emergency' is the wrong question, because if you are only offering on the day appointments you will never access the service unless it is considered an emergency which many illnesses are not, but do need medical attention.