Good coordination of care
I had to have some blood tests and an injection. The blood test was booked originally for the afternoon, so quite a gap after my injection was booked, however, a Nurse (I think it was a nurse) contacted me and changed it to nearer the injection time. When I arrived early, the Nurse doing the bloods came out and got me as she had seen I was in, and someone had not turned up, so she took me in early then I had the injection afterwards with a different person. Not sure why the Nurse could not do both, but alas it was well coordinated in the end due to the vigilance of the staff, and although I do not have other commitments, it was nicer to spend less time in the surgery than originally thought I would