Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bridge Road Surgery


Lovely visit but rules need revising

Me and my Husband recently attended our Midwife appointment (this was all fine) where we normally sit together in the waiting room. However, there are now no seats together as you have to leave two seats free per every seat! This is not the case at all anywhere else even in hospitals so I sat on a seat next to my husband which had a note on and was told off! We advised the man that it was a very silly rule and did you expect children and parents, elderly and the caregivers to all sit 3 seats apart too? Please make there an option for couples/those coming together to sit next to each other as well as single seats as this is just ridiculous!