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Original feedback for

Bungay Medical Practice


Communication with Deaf

The way to book appointments on the day is difficult as we need to get an interpreter on our phone on a whatsapp and at short notice this can be difficult. No notice about them running behind, so you do worry that you may have missed your appointment as you cannot hear if you are called. The clinician does come out to get us, but you can miss them and if you need the Loo, again you worry you have missed them, but we cannot ring down to reception and ask.