Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bungay Medical Practice


A good very surgery

I have to say that the surgery have been incredibly supportive to me since my husbands health issues, and I'm not sure where I would have been without them. This is a very good GP surgery. Getting an appointment by phone is fine, even though you have to wait a while to get through sometimes, I have always managed to get a face to face appointment when needed. I did have a telephone appointment with the doctor and that went fine and they did ask me to go in. I have found the staff's attitude to be generally very good and I find them to be proactive.