Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bungay Medical Practice


Booking appointments

I have always had excellent service from this practice with regards to being seen quickly for myself or my children. I was particularly impressed with the online service. I filled out a simple form last night and by 8am this morning I had a text with an appointment in a few days time. No waiting on the phone in a queue. Really easy and great service.