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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bungay Medical Practice



Nursing staff are extremely rude

Nursing staff lack duty of care and are extremely rude, they talk down to you in a derogatory fashion and fail to listen to any problems you may be having and are not willing to help with issues, they are quick to become dismissive and rude an they make me feel as though I am intimidated

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